SriLankan Airlines has achieved the remarkable feat of being named the world’s most punctual airline in the month of September 2018 in the key categories of ‘Global Airlines’ and ‘Major Airlines’, by the flight data analysis company Flightstats.com.
An extraordinary 91.37 per cent of SriLankan Airlines’ flights in September 2018 were on time according to an analysis by Flightstats. Flightstats analysed data of 41 carriers in the category of ‘Global Airlines’ across every continent – Europe, North America, Asia, the Middle East, and South America. In the ‘Global Airlines’ category, SriLankan’s punctuality was far ahead of the giant U.S. based carrier Delta Airlines that was in second place with 86.74 per cent flights on time, while third place went to the Japanese airline ANA with 86.61 per cent on time.
SriLankan’s consistently high level of on-time performance has been attributed by the career to a structured process that monitors and co-ordinates the performance of all departments responsible for various aspects of its operations. A strict daily monitoring process examines every aspect of each flight and identifies shortcomings, with a measured process for immediate corrective measures and strict attribution of accountability, the airline said in a release.
Sri Lanka’s National Carrier, which holds a prestigious Four-Star Rating from the Airline Passenger Experience Association (APEX), is a member of the oneworld global airline alliance, and operates a route network of 114 cities in 48 countries from its hub in Colombo.