TRAVEL & TOURISM

Understanding PM Modi and India’s Tryst with Tourism

Infrastructure First. Ensure ease in Travel. Tourism will Follow! A Holistic Approach and Understanding have Brought New Growth Opportunities for Indian Tourism, opening new destinations with new found access. As this government ends its second five-year ...

Should Outbound Travel be Part of Foreign Policy?

A panel discussion on a recently released book, ‘Aviation and Foreign Policy’ by Sanat Kaul was held under the auspices of India International Centre, New Delhi. The session was chaired by KN Shrivastava, Director, India International ...

“Check-Out Time: Why Sustainability in Hospitality Spells an Existential Crisis?

Is “Green Hospitality sufficiently navigating the Existential Crossroads of Sustainability, or is the future of hospitality adequately Sustainable, Responsible and Profitable? These are current questions occupying the minds of the senior leadership. As the world grapples ...

What Makes a Hotel Iconic? Defining Moments and Unique Renderings!

In the increasingly competitive landscape of luxury Palaces, Hotels and Resorts, some hotels stand apart with a hallowed iconic status, which perhaps is the apex badge of honour in the hospitality constellation. Their fabled reputations are magnets drawing discerning ...

‘Made in India’ VFS Looks at India’s Decade as Global Destination

Zubin Karkaria is the CEO of VFS Global, a company that pursues the idea that he personally germinated over twenty years ago. One of the true ‘Made in India’ stories, in the services sector, the idea ...

In a People’s Industry, the Biggest Challenge is Finding the People

On a recent visit to Goa, staying at an iconic star property, one came across multiple young staff on training, on very meagre stipends, with canteen food that appeared like dole, I was sad and disappointed ...

Institutional Investors Bet on an Optimistic Future for Indian Hospitality

India’s hospitality sector is on an upward trajectory, fueled by domestic travel, innovative accommodations, and government support. With an estimated market size of USD 24.61 billion, it is projected to reach USD 31.01 billion by 2029, ...

Marriott Bonvoy. A Successful Industry Case Study : Unlocking a Loyalty Programme like Marriott Bonvoy

At the heart of the success of the Marriott Bonvoy programme is the incredibly strong, diverse, and growing portfolio of over 30 brands ranging from midscale, to select service, to extended stay including serviced apartments, premium ...

The Success Story of HICSA. From a Modest Beginning to Becoming the Flagship Hospitality Event

Beginnings HICSA was a byproduct of our competition comments back in the early part of the century when we had just set up the consulting company. We unfortunately lost two senior executives to two different companies, ...

Time To Reconstruct! It is Happy Days for Indian Hospitality! Time to Position Afresh, in Keeping with its True Relevance and Outreach!

These are excellent times for the hospitality industry. On a personal note, I can share modestly that I have witnessed the hospitality industry from up close from the mid-seventies to now, which is a good span ...